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Koch Business Solutions, LP Business Analyst in Auburn Hills, Michigan

bDescription/b The OT Business Analyst serves as a liaison between the business and OT technical teams and technology providers. Initially the role will support the Operations Transformation activities and planning of our manufacturing systems.brThis role works with our businesses to deliver both tactical and strategic solutions, ensuring initiatives provide expected business value through project controls, collaboration, and stakeholder communication. Success will be achieved by leveraging experience, leadership skills, positive attitude as well as the understanding for cross-functional relationships in helping to deliver process and technology solutions within a global environment.font class="bold"What You Will Do In Your Role/fontulliCollect, analyze, develop, document, communicate business requirements.br/liliProduce design documents, functional specifications, and business process maps to facilitate project scoping and initiation.br/liliWork with solutions architects to understand and assist in the design of systems integration.br/liliPerform troubleshooting and issue resolution using analytical skills. Provide timely user support and communications for any system-related issues.br/liliReview existing business processes to determine where automation / improvements will drive efficiency. Recommend uses of software functionality, design solutions.br/liliCollaborate with the rest of the OT members to identify appropriate internal or external solutions.br/liliAdditional responsibilities may include project management, metric reporting, presentation creation, development of training materials, and conducting system demonstrations.br/liliProvide business analysis, implementation, and support assistance for our manufacturing systems.br/liliBe part of multiple project teams collaborating across a series of exciting transformation projects, ensuring that deliverables are aligned to prioritized requirements and business needs.br/liliChallenge the business assumptions so that requirements and delivered solutions meet current/future needs.br/liliMake recommendations and proposals for implementation of business process and customer experience.br/liliWork closely with the Project Management team to highlight issues, risks, and support delivering to the project deadlines, achieving an appropriate balance between time, quality, and cost.br/liliBuilding strong relationships with key stakeholders across Technology, Business customers, and Software vendors to ensure that we are supporting the projects and business goals.br/liliCollaborate with the business on User Acceptance Testing (UAT) and drive it to closure.br/liliMonitor support tickets queue, provide support, and troubleshoot complex application issues./li/ul brfont class="bold"The Experience You Will Bring/fontfont class="bold"Requirements:/fontulliBachelor's degree (B.A.) from a regionally accredited four-year college or university in Business, Computer Science, closely related field, or equivalent in work experience.br/lili5+ years of experience in IT or OT roles, preferably with emphasis in supporting an Manufacturing systems.br/liliLeadership Skills - Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.br/liliDemonstrated high learning agility with strong analytical, problem-solving, decision-making, and communication ski