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Comcast Acct Exec 2, Retail Sales, Full-Time (Auburn Hills, MI) in Auburn Hills, Michigan

Business Unit:

Job Summary:

Responsible for obtaining and exceeding sales objectives through

development of assigned National/Regional/Independent indirect retail

sites for Comcast Products (Internet Service, Digital Cable, etc.)

Coordinates indirect retail accounts that market Comcast products. Works

with moderate guidance in own area of knowledge.

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how

you do your job

  • Own the customer experience - think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

  • Know your stuff - be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

  • Win as a team - make big things happen by working together and being

open to new ideas

  • Be an active part of the Net Promoter System - a way of working that

brings more employee and customer feedback into the company - by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

  • Drive results and growth

  • Respect and promote inclusion and diversity

  • Do what's right for each other, our customers, investors and our


Core Responsibilities:

  • Develops long-term relationships with retail management, sales

personnel, and regional/district account contacts.

  • Ensures proper appearance/functionality of Point-of-Purchase (POP)

displays, Digital Cable TV’s, Computers, etc.

  • Works with local markets to ensure staffing of retail events and

staffing of Comcast Associates at stores. Manages and sells at retail

events. Drives local marketing events.

  • Conducts communication and implementation of marketing programs and

promotions with indirect locations and provides appropriate feedback to

Supervisor. Reports daily call report and planned weekly schedule to

Supervisor. Investigates all addresses, node information, and

serviceability issues.

  • Maintains accurate sales reporting per store and suggests/implements

ideas and incentives to improve performance. Reports accurate and

updated information on competitors and provide appropriate feedback.

  • Consistent exercise of independent judgment and discretion in matters

of significance.

  • Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelors Degree or Equivalent



  • Generally requires 1-3 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer